• Subscribe: You sign up for automatic deliveries at a frequency you choose (e.g., every 30, 60, or 90 days). This saves you time and ensures you never run out.
• One-Time Purchase: You buy the product once without any future deliveries.

• On any pack of 24, select the “Subscribe” option.
• Choose your delivery frequency.
• Complete checkout and payment.
• Track your Subscriptions through by logging onto accounts page.

• Exclusive Discounts: Subscribers often get a lower price than one-time purchases.
• Convenience: Automatic deliveries at your chosen interval.
• Flexibility: You can pause, skip, or cancel anytime.

• Log in to your account.
• Go to “Profile” → Subscriptions → click on View and edit subscription. 

From there, you can:

• Change the delivery/subscription frequency.
• Customize your order by adding new flavours and updating the next order date.
• Update your contact and shipping details.
• Skip or cancel your subscription
  

Note: Once a product subscribed, the flavour cannot changed but new products can be added.

• No, already placed One-Time Purchase cannot be updated as Subscription plan.
• Instead, simply visit the product page and select “Subscribe Now & Save” for future orders.

• Log in to your account.
• Navigate to “Profile” → Subscriptions → click on View and edit subscription.
• Click "Cancel Subscription" → Choose the Reason for cancellation → Click on Proceed → Cancellation Successful.
• No hidden fees or penalties on Refund policy after cancellation.

Yes! You’ll receive an email notification before your next order is processed.

Yes! You can add products through your subscription dashboard. 

• Navigate to “Profile” → Subscriptions → click on View and edit subscription.

We accept all major credit/debit cards, UPI and digital wallets payment methods.

Yes, min two orders before cancellation of subscription. After that you can cancel anytime without extra charges.

• Log in to your account.
• Navigate to “Profile” → Subscriptions → click on View and edit subscription.
• Update your details before your next billing cycle. 

You’ll receive an email notification to update your payment details. Your order will be processed once payment is successful.

• Go to Manage Subscription → Edit Schedule.
• Choose frequency (e.g., every 30/45/60 days) or set a custom next charge date.
• Save changes before the cut-off.

Yes. If you don’t want to be charged for an upcoming order, you can use the Skip option from Manage Subscription.

Skipping an order allows you to bypass your next scheduled charge while keeping your subscription active. Your plan, products, and settings remain unchanged, and you can resume at any time by selecting a new next charge date.

This way, you stay subscribed and in control without having to cancel.

• Update your shipping address before the cut-off.
• Confirm tax and shipping rates update correctly.
• Re-check the Next Charge Date after saving changes.

Contact us on info@liquid-iv.co.in.

No, loyalty points will not be included for subscriptions.

No, freebies will not be provided for subscription purchases.

This helps you get a proper experience of our service before deciding and allows us to manage subscriptions smoothly.

If you request cancellation before finishing 2 orders, your subscription will stay active, and you’ll be able to cancel once the minimum requirement is met.

Once you’ve placed and completed 2 orders, simply "Login" → Go to your Account Settings → Click on Cancel Subscription to cancel your subscription.

• Keep your card and address up to date.
• Watch for upcoming charge emails and adjust before the lock window.
• Align multiple subscriptions to the same date to avoid confusion.
• Use Skip for vacations instead of canceling.
• If you see a pending + settled transaction pair, wait 3–7 business days for the pending to drop.

• We do not store full card numbers—payments are processed securely by our payment provider.
• Authorization holds are bank-managed and typically temporary.
• Refunds appear within 3–10 business days, depending on your bank.